Join Michael Ian Cedar from the blog Ask Yourself In Entertainment for this first ever Culture Soup Seminar:
Here are some of the topics that will be covered:
How to make your guests say "WOW!
How to better understand your customer though active listening.
How to define values in your company and how to use those values to accelerating your client relationshsips.
What the three acts to customer service are.
What secret words help tame an irate guest.
What can you do to not let any customers recovery initiatives fall through the cracks.
Post seminar, enjoy the opportunity to meet others who are passionate about providing outstanding customer service. The best way to learn is through doing and through the stories of others!